MISSING BAGGAGE

Declare your missing baggage within 48 hours after your flight arrival.

Once your declaration is submitted, you will receive a baggage irregularity report (PIR) as well as a baggage file reference to track its progress.

Complaint

Submit a complaint for damaged baggage, a problem encountered on our site, at the airport, during your flight, etc.

Make a claim in case of a travel incident (cancelled or delayed flight, boarding problem, downgrading).

Membership Refund

You haven't used your membership for a period of 1 year?

Hip Flight doesn't meet your expectations and you want to end your subscription?

You purchased a paid option that you couldn't use?